Suppliers
Contact the HSV Helpdesk
I want to sell to Victorian public health services
- How do I advise HSV about products of interest to the public health sector?
- How do I find out if my products or services are in HSV's scope and which categories are covered by HSV collective agreement?
- How do I find out when an HSV collective agreement expires?
- How do I get in contact with an HSV category manager?
- How do I respond to an HSV tender?
- How do I sell my products or services to Victoria's public health services?
My agreements with HSV (contracts)
My sales data reports
- How do I submit sales data reports for my agreements with HSV?
- Are there instructions for submitting sales data reports?
- How do I address a wrong price charged error?
- How do I address a quantity invoiced error?
- How do I fix a net content error?
- How do I make sure my Unit of Measure (UOM) information is correctly entered?
My system access
- My HSV website account is disabled. How do I reactivate my account?
- How do I reset the password for my HSV website account?
- What is the JAGGAER Advantage Procurement Portal?
- I can't access the JAGGAER Advantage Procurement Portal
- I can't see RFQs in the JAGGAER Advantage Procurement Portal
- A staff member has left and we can't access the HSV Website/JAGGAER Advantage Procurement Portal
My product and pricing information
- Why is publishing data to the National Product Catalogue important?
- Why do suppliers need to keep their product information up to date in the National Product Catalogue?
- How frequently do I need to update pricing information in the National Product Catalogue?
- Do I need to upload pricing information to the National Product Catalogue for products that are not covered by an HSV collective agreement?
- What is the HSV Catalogue?
- What are the benefits of the HSV Catalogue?
Local Jobs First and the Social Procurement Framework
- How does the Local Jobs First Act 2003 affect procurement for the state of Victoria?
- What is a Local Industry Development Plan?
- What is the Social Procurement Framework?
- What is the difference between Local Jobs First and the Social Procurement Framework?
- How do social and sustainable procurement practices benefit suppliers?
- Are social and sustainable procurement practices a requirement under HSV tenders and how do I meet them?